Access our services today
To get help for yourself, your child or to obtain information on helping a loved one into services, contact our Access Center. We have a few convenient options listed below.
Call us
Call our Access Center at 205-391-3131.
If this is an emergency, call 911or go to your local emergency room.
Walk-in
Intakes are completed each weekday from 8:00 am to 10:00 am and are typically seen in the ordered of arrival.
If this is an emergency, call 911or go to your local emergency room.
On-line Paperwork
We have secure on-line paperwork that can be complete prior to your visit which will decrease your wait time at our locations.
If this is an emergency, call 911or go to your local emergency room.
Coming Soon!
(FAQ's) Frequently Asked Questions
What insurance do you accept?
Indian Rivers accepts various insurances including Medicaid, Medicare, ALL Kids, some BCBS and other commercial insurances. We also offer a sliding fee scale based on income for those who do not have insurance. Individuals as young as 5 years old can be assessed for services.
What happens when I call?
To access services at Indian Rivers Behavioral Health, the first thing to do is call. Staff will ask you questions over the phone to learn more about you or your child. They will ask about who you are, your finances and ask for some clinical information. We use this to determine if you or your child meet our requirements for services with us.
Our staff help identify which services you or your child may need.
Access Center staff will ask you about:
- Current and previous treatment information
- Insurance information
- Social Security number (for children, a social security number or date of birth)
As the COVID-19 pandemic continues, we are providing as many services as we can through telehealth options, like video calls. Please contact us if you have any questions about accessing services remotely. We have also created a webpage with resources to help guide you through getting started with telehealth.
